The idle handset will display NO LINE if it does not detect a live telephone line. Check the telephone line connection both at the phone jack and the base. You may have a defective telephone cord. Try replacing cord between the jack and telephone base.Click to see full answer. In this way, how do I fix my landline phone? To isolate the problem: Hang up all your phones. Double check they’re all hung up correctly. Hang up any that are off the hook. Wait a moment, and see if this corrects the problem. Unplug equipment and test jack. Unplug all your equipment. First, unplug your phones from both their jacks and electrical outlets. Also, is there a fault on my phone line? Just call 0800 800 151 and quote ‘Landline fault’ when asked how we can help you today. Make sure you phone from a different number so that we can test your line whilst you’re on the phone to us. If there’s a fault found an engineer will be arranged with you to fix it and this will be confirmed on the call. Moreover, why is my landline not working? If the phone still doesn’t have a dial tone, then the phone itself is likely broken, or the cord isn’t working. Try a different phone cord. Before writing off the phone, try the working cord from the phone that did have a dial tone. If this doesn’t work, then you’ll need a new phone.Why is there no dial tone on my cordless phone?If you have no dial tone on your cordless phone, check the battery and charge it if it’s low. Make sure your cordless phone’s base unit is plugged into a working electrical outlet. Also make sure the phone cord is plugged securely into the wall phone jack.

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